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Hi. There appears to be a problem with the web version of Wunderlist and the latest Google Chrome. I am unable to single-click lists to select them or to click-select tasks in the task pane. It appears that any single click option tries to move whatever has been clicked on.
The only way to open a list/task is to double click on it, but this also edits the name. I do not experience the same problem with the latest Internet Explorer.
Please investigate as I am sure many users prefer Chrome of IE.
Sorry for the problem. What version of Windows and Chrome are you running? We will investigate the issue and try and find a solution. If you have any questions at any time, please don’t hesitate to ask. Thanks so much for your patience and understanding.
Regards from Berlin,
We apologize greatly for the delay in response. To ensure that we’re able to help you more efficiently with the problem you are facing, we’d like to ask, if you are still experiencing the issue. Wunderlist has become stable since your last email, and we would like to ensure that you receive the best support possible.
Can you please make sure that you have sent us information on which devices (including Operating System version) you are using? Also, please make sure you have let us know if you have upgraded to the latest version of Wunderlist on all devices or that you are using the web app on any device not currently supported in Wunderlist 2.
We apologize again for any inconvenience with the rocky upgrade to Wunderlist 2, and we will try our hardest to find a solution. Thanks so much for your patience and understanding.
Regards from Berlin,
Apologies for the problem. Can you please try the following two things:
- check if you have a software called “Displayfusion” installed
- open chrome://flags and check if touch events are activated there.
Let me know please.
Best from Berlin
It looks like Display Fusion is causing this problem. Can you try to deactivate it and check if it is working better after that?
Did you also try to clear the browser cache and try again to open Wunderlist? Also is this happening on a Mac or Windows PC?
Can you try clearing the browser cache and deleting cookies please? After that it should work again.