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My Lists are Gone!!!!!!!!!!!!!!!

Weilong You Jan 14, 2014

Yesterday after logged on, I found there are duplicate lists in my wunderlist, I deleted one of each duplicate list, then all lists are gone!!!!! Could you please recover it for me?

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Dominic - Jan 14, 2014 6Wunderkinder Support Staff

Hi,

So sorry for the problems. If you could provide me with the email address you use to sign into Wunderlist, then I can restore these lists for you. I recommend you send an email into support@wunderlist.com with this information :).

Regards,
Dominic

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d - Jan 21, 2014
Yesterday after logged on to my android phone, I found there are duplicate lists in my wunderlist, I deleted one of each duplicate list, then all those original lists are gone!!!!! Could you please recover it for me?
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Lennard - Jan 22, 2014 6Wunderkinder Support Staff

Hi.

apologies again.

I just restored all the recently deleted lists.
After sync you will have them back.

Please let us know if you have any more questions or need any further assistance.

Best from Berlin
Lennard

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DDleWallon - Mar 03, 2014
Hi,

I have the same problem like Weilong You in my browser !!!
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Eric Labod - Mar 03, 2014 6Wunderkinder Support Staff

@DDleWallon:

Sincere apologies for all the inconvenience this has caused you. We have restored your lists on our end and once you sync or logout and back in to your account you will see all of your items again. (You can logout by clicking on your account image in the top left and selecting "Log Out.”)

If for some reason you do not see all of your data, please contact us again and we will retrieve it from our databases.

We thank you for your continued patience and understanding as we work hard to resolve this issue.

All the best from Berlin,
Eric

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Crissy Nolen - Mar 16, 2014
I just had the same thing happen to me. Hopefully it can be restored. I just filled out the contact/support form.

What's the deal? Is there a task/list limit or something that's triggering a duplicate list to be created?
Up 0 Down
Julian - Mar 16, 2014 6Wunderkinder Support Staff

Hi Crissy,

I restored the list for you! It should appear in your account again once you sync with our database ;-) … maybe a log out and log back in is necessary in order to see the list again (you can log out by clicking on your account image in the top left and selecting "Log Out”). We are still working on the issue and hope to get it solved as quick as possible.

Regards from Berlin,
Julian

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